Archive for August 2017
A User Journey Walkthrough is a great way to put yourself in your users shoes, and using a persona is the ideal way to do this. A persona allows you to focus on your users, therefore keeping their goals and needs at the forefront of the Walkthrough. A persona is based on findings from user research, and can also combine analytics and other customer information. As the purpose of this article is to show you how to use the User Journey Walkthrough methodology, here is one I created earlier:
Running a successful solutions workshop isn’t something you can do off the cuff, and it’s not about standing in front of a group of people, and talking at them for a couple of hours. You need engagement, interaction, encouragement and creativity to come up with design ideas and solutions. But how can you try and achieve that? Here at SimpleUsability we run lots of workshops to help our clients, so here’s my five top tips to help you run a successful one!
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