When deciding all the details about carrying out usability research, it can be difficult to work out exactly where you want to do the testing. The benefit of doing usability testing is that the equipment needed is quite portable so you are therefore not restricted to geographical locations, but there are a few considerations to take into account when planning.
Things to consider if hosting usability testing at your company’s premises.
- By telling the person where they have to turn up to take part in the usability testing, you are giving them an indication of what the subject matter of the testing will be. This gives them time to conjure up a pre-determined opinion about the company which they will then bring with them to the testing.
- Users want to please and be able to perform well within the session so they will do their homework. This means that they will learn all about your services and how to use your website and can be especially detrimental if you want to test users’ natural behaviour on the existing website. (more…)
