Archive for ApplePay
Payment option overload? How card payments and a digital selection process affects the usability of vending machines.
Most of us use vending machines and like the simplicity of popping a bit of loose change into a machine to get that much needed bottle of Coke.
But, we have all experienced that level of frustration when you fall short of change or the machine doesn’t accept the only pound coin left in your purse. Contactless payments and Apple Pay are becoming more widely used, for example on car parking ticket machines.
More recently, vending machines are now also being redesigned complete with a card reader to bring them into the 21st century. So how could the inclusion of card payments and a digital selection process on vending machines improve the user experience?
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Many thanks to everyone who came along to the briefing today and for your comments and questions after Lucy’s presentation.
You can take a look at the presentation and the user videos here: Apple-Pay-breakfast-briefing-6-Oct
A smaller version of the document – without the user videos – is available here: Apple-Pay-breakfast-briefing-6-Oct
As always, please let us know if there’s a subject you’d like us to cover in our breakfast briefings.
On the day that the payment limit rose to £30, it’s an opportune moment to announce that our next breakfast briefing will be on the user experience of ApplePay and contactless payment.
We’ll cover all that you need to know about ApplePay and contactless and the implications for the multichannel user experience.
When: Tuesday 22nd September 2015. Croissants and juice will be served from 8:00am. The seminar will start at 8:30am.
Where: SimpleUsability, 1st Floor, Marshall Mills, Leeds, LS11 9YJ
Places are limited. To register your interest, please email firstname.lastname@example.org